Warranty period is for one month from the date of purchase.  A return number must be obtained from mailto:sales@myheepskinrugs.com.  All merchandise must be returned in new and unused condition.  Shipping fees are non-refundable.  On merchandise to be returned, you are responsible for postage and insurance of returned or exchanged items.  Please include a return address and phone number.  Shipping instructions will be forwarded with a return number once information is recieved.